The Information Technology Agency's, aka the ITA, primary task is to guide the City by researching, testing and implementing new technologies in ways that make our City a better place to live, work and play. New developments in technology such as fiber optics, wireless communications, networking and the Internet have created tremendous opportunities to enhance public services in the City of Los Angeles. ITA is poised and is taking advantage of these exciting technologies on behalf of the City. Implementation of the 3-1-1 and deployment of electronic government is our commitment to the residents, elected officials and City departments and ...