Monroe County 9-1-1 Emergency Communications Department(ECD) of Rochester, NY, U.S.A.,is the point of central reception and response to 9-1-1 dialed calls, dispatch of emergency equipment, ... See more and relay or transfer of service calls to the appropriate public service agencies. Over one million dispatches are made to police, fire and emergency services each year. The City of Rochester operates the ECD under contract with the County.