New Hanover County Public Safety Communications Center, also known as the New Hanover County 911 Center, operates 24 hours a day seven days a week ... See more and is responsible for answering all 911 and non-emergency calls for the citizens of New Hanover County, North Carolina. Communications Center personnel dispatch Law Enforcement, Fire, and Emergency Medical Services for the City of Wilmington, Carolina Beach, Kure Beach, Wrightsville Beach, and University of North Carolina at Wilmington. Both the Department of Emergency Management and the Public Safety Communications Center are committed to providing the citizens, visitors and tourists of New Hanover County with the fastest and most efficient response during emergency situations.​